Reduce costs of failure and accidents.
Commit people to protect themselves and their organization against human errors.
Improve learning from errors
People make errors and you can learn from errors. But that doesn't happen all the time. Very often errors are repeated, which results in high costs of failure and the amount of accidents in an organization remaining on a too high level.
The main reasons for this are:
- We don't realize that other people can make the same error.
- We are ashamed of an error and try to hide it from others.
- We are afraid of the reaction we get from colleagues or the staff.
- the lacking knowledge of why people make errors.
- We use wrong methods for analyzing and learning from errors.
Especially by progression made in neurobiology in the last decade, the knowledge about which human errors can be prevented and which
not has increased enormously.
Human Error Consultancy uses this knowledge and her 30 years of experience to:
1. Collect knowledge on human errors and spread this. Examples are subjects like loss of concentration, lack of ability to estimate risks (or not),
the urge to work faster and underestimate the risks that match it etc.
2. Teach people to handle errors and risks in a constructive way.
3. Help individuals, teams and organizations to learn from a human error to improve the quality and safety.
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